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Ready Steady Splash – Updated January 2022

TERMS & CONDITIONS

  • The client agrees to engage Ready Steady Splash (RSS) to provide their child/ren with swimming lessons on a half termly basis.

  • RSS agrees to provide the client with structured lessons, by appropriately qualified staff, which may occasionally include ‘fun swim sessions’ at times such as Christmas and Halloween.

  • The term of this agreement will be ongoing from the date the client engages RSS in providing the service. Each child will be automatically re-enrolled for each half term, unless written notice of 30 days has been received from the client. If no written cancellation is received, RSS reserves the right to charge the client an admin fee of £10.

  • RSS may terminate this agreement and the provision of lessons if the client’s payment is not received by the due date or the client has not made an agreement with RSS for a later payment date.

  • RSS will charge the client per 30 minute swim lesson, per child, as shown below in group lessons:

      Drayton Junior School    £12 per session
      Horsford CaipliePool      £12 per session
      Ludham Pool                   £12 per session
      Hellesdon High School   £10 per session
      Sprowston High School  £10 per session
  1-1 or 2-1 Lessons - Please email info@readysteadysplash for more information

Current charges are subject to annual review in September.

  • Charges will be invoiced for the full half term and sent to the client by email. All invoices will be for a full half term and must be paid in advance of lessons on the date specified.

  • Payment will be due, according to the timetable of invoices and payments issued each year.

  • Payment will be made by bank transfer to Lloyds Bank, Ready Steady Splash, 30-96-26,

    28250460 using your child’s name as the payment reference.

  • Unattended lessons will not be refunded or credited to the client.

  • Where RSS has no alternative but to cancel lessons and are unable to offer a catch-up

    session a credit for the cancelled lessons will be set against the clients’ next invoice. If a

    catch-up session has been offered, then no credit will be due.

  • RSS confirms that all information relating to the client and their family will not be disclosed,

    divulged, revealed or reported for any purpose except as authorised by the client or as

    required by law.

  • All parents/carers/guardians will adhere to the RSS Code of Conduct and be responsible for

    their child/children to do the same.

  • As some physical contact with your child is inevitable and unavoidable all staff adhere to RSS

    Child Protection Policy, a copy of which can be provided on request.

  • RSS reserves the right to replace or temporarily change teacher’s or programmes when

    necessary.

  • RSS does not accept any responsibility for any damage or loss of property or articles left on

    the premises.

  • RSS cannot be held responsible for any personal injury or fatality that may occur, unless

    found negligent by an investigating authority.

  • Further information can be obtained by emailing info@readysteadysplash.com

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